Support

We answer every email within 2 business days.

Email fischer@golockdin.com and tell us what happened. If you're reporting a bug, include your app version. You'll find it at the bottom of the Settings screen.

Restore a purchase

If you subscribed and reinstalled the app or switched to a new phone, open the paywall and tap Restore. Your subscription comes back on the same account that bought it: your Apple ID on iPhone, or your Google account on Android. If it doesn't, email us.

Manage or cancel your subscription

Subscriptions are billed by the app store you bought from, so they're managed there rather than in LockdIn. On iPhone: open Settings, tap your name, tap Subscriptions, then pick LockdIn. On Android: open the Google Play Store, tap your profile icon, tap Payments and subscriptions, then pick LockdIn. You can cancel at any time and keep access until the period you already paid for runs out.

Free trial

The trial converts to a paid subscription when it ends unless you cancel first. Cancel from the same subscriptions screen described above. Cancelling during the trial costs you nothing.

Delete your account

Open Settings in the LockdIn app, scroll to Account, and tap Delete account. It takes effect the moment you tap it and cannot be undone. If you no longer have the app installed, email fischer@golockdin.com and we will delete your account for you.

What gets deleted: your account itself and everything backed up to our servers. That means your habits, daily scores, streaks, workout logs, diet ratings, journal entries, weight logs, Bible reading progress, themes and settings. Your sign-in connection is revoked at the same time. None of it is recoverable afterward.

What we keep: feedback messages you sent us. Those are kept so we can act on them, but they are unlinked from your account, so the message stays and it is no longer tied to you. If you want a feedback message removed entirely, email us and we will delete it.

Deleting some data without deleting your account: email fischer@golockdin.com and tell us what you want removed. We respond within 30 days.

Habit data stays on your device unless you signed in for cloud backup, so deleting the app removes local data on its own. Progress photos never leave your device, and any you saved to your photo library stay there.

Recover your data

LockdIn is local-first: your habits live on your phone. If you signed in, your data is backed up and returns when you sign in again on a new device. If you never signed in and deleted the app, that data is gone and we have no copy of it.

Privacy and terms

Read the Privacy Policy and the Terms of Service.